Crafts of the Smiling Coast

Unique Handcrafted African Art

Terms and Conditions

Last Updated: 22nd August 2024

1. Introduction

Welcome to Crafts of the Smiling Coast!

These Terms and Conditions (“Terms”) govern your use of our website https://handmadeafricancarvings.co.uk/ and any services provided by us. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website.

2. Use of the Website

  • Eligibility: By using our website, you confirm that you are at least 18 years of age and have the legal authority to enter into these Terms.
  • Account: You may need to create an account to access certain features or services. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.
  • Prohibited Activities: You agree not to use the website for any unlawful purpose, to violate any laws, to distribute harmful software, or to attempt to gain unauthorised access to our systems.

3. Products and Services

  • Product Descriptions: We strive to ensure that the products displayed on our website are accurately described. However, we do not warrant that the descriptions, pricing, or other content on our website are accurate, complete, reliable, or error-free.
  • Pricing: Prices are subject to change without notice. We reserve the right to modify or discontinue any product or service without prior notice.
  • Order Acceptance: Your receipt of an order confirmation does not signify our acceptance of your order. We reserve the right to accept, decline, or cancel any order for any reason, including errors in pricing or availability.

4. Payments

  • Payment Methods: We accept payment through various methods, including credit cards, debit cards, and other payment processors as indicated on our website.
  • Billing Information: You agree to provide current, complete, and accurate billing information for all purchases made on our website.
  • Payment Terms: Payment is due at the time of order. In case of payment failure, we reserve the right to cancel the order.

5. Shipping and Delivery

  • Shipping Policy: We will ship products to the address provided during the checkout process. Shipping times and costs will be communicated during the order process.
  • Delivery: We are not responsible for any delays in delivery due to circumstances beyond our control, including but not limited to customs delays, carrier delays, or natural disasters.
  • Risk of Loss: The risk of loss for goods passes to you when the goods are delivered to the delivery address specified by you.

6. Returns and Refunds

  • Return Policy: In accordance with the Consumer Contracts (Information, Cancellation, and Additional Charges) Regulations 2013, you have the right to cancel your order and return the products within 14 days of receipt, for any reason. Please refer to our Return Policy on our website for more details.
  • Refunds: Refunds will be processed within 14 days of receiving the returned goods or evidence that the goods have been returned. The refund will be issued to the original payment method.

7. Intellectual Property

  • Ownership: All content on our website, including text, graphics, logos, images, videos, and software, is the property of [Your Store Name] or its content suppliers and is protected by UK and international intellectual property laws.
  • Limited Licence: You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use our website for personal, non-commercial use. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

8. Limitation of Liability

  • Disclaimer: Our website and all content, products, and services provided through it are provided “as is” and “as available” without any warranties, express or implied, including but not limited to implied warranties of satisfactory quality, fitness for a particular purpose, or non-infringement.
  • Liability Limitation: To the maximum extent permitted by law, [Your Store Name] and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of our website or the purchase of any products or services. However, nothing in these Terms shall exclude or limit our liability for death or personal injury resulting from our negligence, fraud, or any other liability that cannot be excluded or limited under English law.

9. Indemnification

You agree to indemnify, defend, and hold harmless [Your Store Name], its officers, directors, employees, and affiliates from and against any claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of or in any way connected with your breach of these Terms or your use of our website.

10. Governing Law and Dispute Resolution

  • Governing Law: These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law principles.
  • Dispute Resolution: Any disputes arising out of or relating to these Terms or your use of our website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the website following any changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

12. Termination

We may terminate or suspend your access to the website at any time, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the website will immediately cease.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

14. Entire Agreement

These Terms constitute the entire agreement between you and Crafts of the Smiling Coast, regarding your use of our website and supersede all prior agreements, understandings, or representations.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

  • Email: info@handmadeafricancarvings.co.uk
  • Mail: St Marys Passage, Ryde, IOW, PO33

By using our website, you agree to these Terms and Conditions.

Thank you for choosing Crafts of the Smiling Coas